Business Process Consulting

ProcessGym™  is Coforge's unique  4-step process re-engineering and improvement framework to achieve optimum service delivery. The principle aim of ProcessGym™ is to identify and eliminate waste, assess and manage risk through risk mitigation, and help achieve optimum service delivery. We employ D-M-A-I-C (Six Sigma) & P-D-C-A (Lean) methodology with Business Process Re-engineering & Domain Expertise.

Process Overview

  • Assess Overall scope of work
  • Reviewing the As-Is process and identify opportunities of improvement – People / Process / Technology

Gap Analysis

  • Prioritize Processes to identify improvement opportunities and risks
  • Identify process reengineering and automation opportunities by reducing waste, rework, and failure demand by pinpointing root causes and tackling the source of variation

Baseline Validation

  • Develop a meaningful and actionable roadmap for lasting improvements
  • To have a tangible means of quantifying and capturing the benefits of the continuous improvement process

Cost-Benefit Analysis

  • Establish Future State

Define the future state operating model with a focus on Consolidation, Standardization, Automation, Digitization, and Cost Optimization


Six Sigma, Process Gym


The key to the success of ProcessGym is the selection of the consulting team. The team members are selected based on the client’s requirements and challenges from our pool of Process, Six Sigma, Domain, and Technology experts. The clarity in roles and responsibilities of each team member enables seamless and on-time completion of the study.


Airline Operations
Why Us ?
  • Operational efficiencies of 15-20% on an average for a range of processes – reduced costs, improved “time-to-market” and improved quality and customer experience
  • Team of specialized experts for process reengineering 
  • Global customer success stories across Insurance, Hedge Funds, Wealth & Fund Manager, Asset Management, and Contact Centres.
Get in Touch
Americas & Canada
Coforge Inc.

New Jersey

502 Carnegie Center Drive
Suite #301
Princeton, NJ 08540
Ph: 770-290-6113

Coforge UK Ltd.

2nd Floor, 47 Mark Lane,
London - EC3R 7QQ, U.K.
Ph: 770-290-6113
Fax: +44 (0) 20 70020701

Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

Rest of the World+
Rest of the World
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

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