Business Process Consulting

ProcessGym™  is Coforge's unique  4-step process re-engineering and improvement framework to achieve optimum service delivery. The principle aim of ProcessGym™ is to identify and eliminate waste, assess and manage risk through risk mitigation, and help achieve optimum service delivery. We employ D-M-A-I-C (Six Sigma) & P-D-C-A (Lean) methodology with Business Process Re-engineering & Domain Expertise.

Process Overview

• Assess Overall scope of work
• Reviewing the As-Is process and identify opportunities of improvement – People / Process / Technology
   

Gap Analysis

• Prioritize Processes to identify improvement opportunities and risks
• Identify process reengineering and automation opportunities by reducing waste, rework, and failure demand by pinpointing root causes and tackling the source of variation
   

Baseline Validation

• Develop a meaningful and actionable roadmap for lasting improvements
• To have a tangible means of quantifying and capturing the benefits of the continuous improvement process
   

Cost-Benefit Analysis

• Establish Future State

Define the future state operating model with a focus on Consolidation, Standardization, Automation, Digitization, and Cost Optimization

 

The key to the success of ProcessGym is the selection of the consulting team. The team members are selected based on the client’s requirements and challenges from our pool of Process, Six Sigma, Domain, and Technology experts. The clarity in roles and responsibilities of each team member enables seamless and on-time completion of the study.