Member Services

For a long time, the member services operations have been treated as another back-office process function with a silo-ed approach towards member enrollment, billing, relationship management, and contact center operations. With member services operations executive not having a complete view of a member’s relationship and interaction journey with the health plan, the customer retention and engagement has been cumbersome to manage. Coforge, with its strong expertise in leveraging business processes management platforms such as Pega and Appian, and deep investments in AI/ML, chatbots, NLP, and Cognitive technologies, can help you transform your member services operations.

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Americas+
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Americas & Canada
Coforge Inc.

New Jersey

502 Carnegie Center Drive
Suite #301
Princeton, NJ 08540
Ph: 770-290-6113

Europe+
2 + 0 =
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Europe
Coforge UK Ltd.

2nd Floor, 47 Mark Lane,
London - EC3R 7QQ, U.K.
Ph: 770-290-6113
Fax: +44 (0) 20 70020701

Asia+
5 + 7 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Asia
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

Rest of the World+
13 + 7 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Rest of the World
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

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