Claims


Claims processing is a business-critical, time-consuming function, and handling it well is essential for maintaining the expected level of customer experience. Claims management involves various steps from the First Notice of Loss (FNOL), assignment of a claim adjuster, investigation, and claim settlement up to the claim payment. The current claims management process is riddled with pain points and keeping the loss ratio in check is a serious challenge.

Using cognitive computing to make smarter and faster decisions is a growing trend in the insurance industry. By using AI-based outcome prediction and remediation, cognitive computing provides a definitive closure to the customer in a shorter time than the time taken by the current ‘automated’ processes. 

We employ a systematic approach toward cognitive computing for claim solutions by mapping out the current business processes, identifying the critical pain points, bringing in the required deep expertise for the design and implementation phases, and finally delivering the final solution through customer collaboration.

With a judicious combination of human logic and machine-learning, our approach is supported by intelligent data-driven analysis based on insurance/loss history and outcome prediction resulting in highly effective claim settlements. Our solutions include AI-based digital business assistants, deep learning, machine learning, multi-currency/multi-lingual/multi-channel experience, image recognition, RPA, NLP, and workflow automation. 

Our proven record of working with insurance clients for several years makes us a great choice when you need help in designing and implementing critical technologies. With a series of successful implementations of cognitive computing for many insurance businesses, we can deploy APIs for integration with multiple stakeholders for a seamless experience.

 

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Why Us ?
  • AI-based outcome prediction, remediation, and workflow that completes claim journey in a much shorter time, eliminating redundant manual tasks, and  bringing significant cost saving up to 80%
  • Improvement in loss ratio by one-third through Intelligent data-driven analysis supported by machine learning that provides outcome prediction resulting in highly effective claim settlements.
  • Cognitive computing-based claim solutions that include AI-based digital business assistants, deep learning, machine learning, multi-currency/multi-lingual/multi-channel experience, image recognition, RPA, NLP, and workflow automation.
Get in Touch
Americas+
Americas & Canada
Coforge Inc.

New Jersey

502 Carnegie Center Drive
Suite #301
Princeton, NJ 08540
Ph: 770-290-6113

Europe+
Europe
Coforge UK Ltd.

2nd Floor, 47 Mark Lane,
London - EC3R 7QQ, U.K.
Ph: 770-290-6113
Fax: +44 (0) 20 70020701

Asia+
Asia
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

Rest of the World+
Rest of the World
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

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