Airport Operations

Growing passenger footfalls, capacity constraints, and competition are few of the major factors making it imperative for the airports to transform their business and operational processes. Challenges such as disruption in current operations, cost of implementing digital technologies, and the uncertainty over RoI are impediments to embracing change. Our extensive experience in airport operations management and system integration services enables global airports to leverage emerging technologies for streamlined business processes and transition their business while ensuring uninterrupted operations.

We provide value to airports across multiple operations:

• Implementation of airport management systems and airport operational database
• Integration of primary data center for airports
• One-stop system in the form of an airport operations control center (AOCC) synchronizing sub-processes across passengers, baggage, and aircraft
• Business Continuity planning to handle unprecedented events - Detailed break point analysis

We support airport IT value chain across the following business areas :

• Flight Management and Planning
• Slot Management
• Resource Management and Planning
• Airport Operational Database
• Airport Collaborative Decision-Making
• Passenger Queue Management
• Incident Management
• Flight Information Display System
• KIOSK
• CUTE/CUPPS/CUSS
• Security/Immigration/Customs
• Gate Management
• Baggage Handling and Reconciliation
• Meet-and-Greet / Lounge