Airport Operations

Growing passenger footfalls, capacity constraints, and competition are few of the major factors making it imperative for the airports to transform their business and operational processes. Challenges such as disruption in current operations, cost of implementing digital technologies, and the uncertainty over RoI are impediments to embracing change. Our extensive experience in airport operations management and system integration services enables global airports to leverage emerging technologies for streamlined business processes and transition their business while ensuring uninterrupted operations.

We provide value to airports across multiple operations:

  • Implementation of airport management systems and airport operational database
  • Integration of primary data center for airports
  • One-stop system in the form of an airport operations control center (AOCC) synchronizing sub-processes across passengers, baggage, and aircraft
  • Business Continuity planning to handle unprecedented events - Detailed break point analysis

We support airport IT value chain across the following business areas :

  • Flight Management and Planning
  • Slot Management
  • Resource Management and Planning
  • Airport Operational Database
  • Airport Collaborative Decision-Making
  • Passenger Queue Management
  • Incident Management
  • Flight Information Display System
  • Security/Immigration/Customs
  • Gate Management
  • Baggage Handling and Reconciliation
  • Meet-and-Greet / Lounge
Airline Operations
Why Us ?
  • Integrated and managed world-class airport management system using single server for over 12 airports
  • Strong domain knowledge, partner ecosystem, and track record
  • Strategic partnership with a leading global travel technology provider
  • 1st multi-airport installation in Asia covering 12 airports with disaster recovery at Chennai and data center at Kolkata
  • Robust and scalable technical solution, ranked no. 1 by AAI
  • Single/ multi-airport AOCC establishment experience
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