Enabled Online Availability of Hotel Inventory and Confirmations over Global Distribution System

Synopsis

The client was looking to develop a product to sell hotel inventory online. By partnering with Coforge as the technology partner of choice, the client was able to meet their business goals as Coforge enabled online availability and booking confirmations to agents.

About the Client

The client was the largest GDS and travel product provider in North America.

Business Challenge

The client was looking for a technology services partner to develop a product to sell hotel inventory online, to allow online availability and booking confirmations by the supplier.

Our Solution

Coforge assisted the client by:

  • Developing a comprehensive system with a feature that allowed the user to search hotel properties (with or without availability) by city or point of interest​
  • Managing hotel content –  This included a detailed description of the hotel with rates, amenities and other facilities ​
  • Allowing the ability to blind sell a hotel using a specific property number or using any combination of supported sell qualifiers​
  • Allowing the ability to modify an existing hotel segment in the PNR ​

Delivering more value:

Added​ value to the client included:

  • Better user experience​
  • Enhanced commissions and merchandising functions
  • Ability to compare merchant and non-merchant rates and negotiate better merchant rates
  • Ability to provide feedback on the city or hotel chain to the business