Migrate Setup to Cloud for an Insurance Client

Synopsis

The key objective of the client was to migrate their existing setup to cloud for ease of accessibility and have visibility of performance impact on business on a single pane of glass.

About the Client

The client is a Leading Provider of Supplemental Insurance.

Business Challenge

Customer was facing below challenges in their environment:

  • Reduced turnaround time of issue resolution by ~65%
  • APM more scalable, elastic and more secure due to SaaS model
  • Unified view of application performance state
  • End-to-end transaction monitoring in a single pane of glass
  • Integration with Active Domain/ XAML to give more security as per customer standard
  • Eliminated dependence on developer for on-boarding new applications 

Our Solution

Partnering with the client, we successfully performed below activities without any effect on teams day-to-day activities:

  • APM deployment migration from On-premise to SaaS for better security, elasticity and scalability
  • Deployment of 2500+ agents without developer intervention for monitoring applications
  • Business workflows creation for end-to-end visibility of application performance
  • Custom technical dashboards setup for application health
  • Proactive issue identification for monitored applications
  • Provide analysis of issues reported by teams for faster resolution
     
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Delivering More Value

  • Reduced turnaround time of issue resolution by ~65%
  • APM more scalable, elastic and more secure due to SaaS model
  • Unified view of application performance state
  • End-to-end transaction monitoring in a single pane of glass
  • Integration with Active Domain/ XAML to give more security as per customer standard
  • Eliminated dependence on developer for on-boarding new applications

The Coforge Advantage

We have been helping customers for over 5 years in enhancing their application performance and improved business agility. Organizations choose us because of our expertise and comprehensive services that help customers achieve application performance maturity. Our trained and certified team of professionals work closely with customer teams to understand their requirement and instrument tool to best suit their needs.

Our team help correlate IT parameters with business and provide unified visibility to assist in rapid problem resolution. This provides a systematic process for measuring, reporting, and improving the application.