Redefined Identity and Access Management for US Based Pharmaceutical Company


The customer was looking for a partner to help them implement and manage IAM solution and establish a security awareness program for its employees. Coforge worked with the customer in deploying an organization wide IAM solution and establishing a training and awareness program for employees.

About the Client

The client is a US-based pharmaceutical company headquartered in New Jersey.

Business Challenge

The customer was looking for a partner to help them to enhance their cybersecurity capabilities through programs focused on:

  • Improving their identity and access management capabilities by implementing IAM solutions.
  • Establishing a security awareness program to educate their employees and strengthen the last line of defense.
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Our Solution

Partnering with the client, we successfully implemented the required solutions to address customer’s requirements:

  • Coforge conducted meetings with relevant stakeholders from customer organizations to understand their environment, employee distribution, applications, etc.
  • Established IAM strategy for the customer using Coforge’s ACE framework.
  • Implement, integrate and manage OKTA Identity cloud solution.
  • Coforge performed integrations of the OKTA IAM solution with the customer’s Active Directory.
  • Seamless transition and onboarding of 16 customer applications and users on the newly provisioned IAM solution.
  • Performed centralized management of the organization-wide IAM policies and processes through the OKTA solution.
  • Designed and implemented security awareness and training program, using Coforge PAT service, to provide role-based training for the employees.

Delivering More Value

  • Delivered IAM service transformation in 2 months without disruption of services.
  • Automated IAM processes for improved user experience.
  • Security awareness and training program led to a 20% improvement in employee mindfulness at identifying and reporting spam emails.

The Coforge Advantage

Coforge leveraged its experience in the business and technology domain to define IAM policies and processes to reduce insider risk for the customer. Coforge skilled and experienced resources helped in the quick and seamless transformation of services