Investment Banking

Investment Management firms continue to do business in a complex marketplace with increasing customer expectations and regulatory requirements. With the emergence of new digital economy, it is imperative for financial institutions to keep pace. Operating at the intersect of emerging technologies, we drive collaborative transformation across Asset and Wealth Management for larger, established players as well as Fintechs.

Our wide range of services across the financial service value chain (Front Office, Middle Office and Back office) help our clients in mitigating all their challenges and ensure growth of their businesses using our best-in-class Business Process Services (BPS). We follow smart BPS approach where we not only provide a traditional business process outsourcing services but also architects the Lean Digital enterprise by combining Design-Thinking principles and Lean approaches coupled with RPA / Artificial Intelligence / Cognitive Services, digital technologies, analytics and deep domain expertise in the Investment banking industry. In traditional asset servicing we have demonstrated expertise in the entire value chain from asset data setup to trade processing and settlement for equities, debt instruments, CMOs, mutual funds, CTF, Fund-of-Funds etc., middle office quality checks, corrections & reversals, performance reporting, fees, income processing, corporate actions, FAM, statements etc.

Our Key Services Include –

  • Account Opening, Maintenance & Closure
  • Free Asset Movement (FAM)
  • Institutional Statement Services
  • Advisory Network Middle Office
  • Fees
  • Special Activities Group (SAG)/li>
  • Traditional Asset Income
  • Asset Data Servicesli>
  • Trade/Derivatives Settlements
  • Corporate Actions
  • Performance Reporting
  • Corrections and Reversals
  • Payment Services
  • Trade Settlements
  • Cost Basis Reporting
  • Investment Manager Services
  • Taxations
  • Mutual Fund Trading & Recon/li>
  • Pricing Updates
  • Counterparty Chasing/Follow-up
  • Reconciliation

Benefits Delivered: -

  • RPA Implementation on multiple processes like Account Funding, Mutual Fund Income, Trade Settlements etc.
  • TaxLot Manual processing automation
  • SMAC Fail Automation. TAT reduction (40-> 10 mins)
  • Automation of Interest Income Posting process
  • Macro’s implemented to improve efficiency in processes like Trade Corrections & Fee Posting
  • Process requiring Printing/Scanning (Security Setup) for client regulatory compliance & audits replaced with Email documentation led to significant cost savings
  • Recorded (AV) training step by step procedures. Eliminating people dependent process trainings
  • Six Sigma Project on faster creation of LAN ID for individuals to commence production
  • Operations Excellence” Team formed in collaboration with client for conducting process re-engineering studies
  • Recommendations for client investment servicing platform enhancement through PSI release
  • Consistently delivering exceptional client quality
  • 100% Compliance adherence with 100% external and internal audit results
  • Corporate Action Full Call setup process automation. Mitigating risk of missing setups / setting wrong events
  • NIGO (Not in Good Order) communication streamlining
  • Cross trained staff to manage seasonal volume spikes without billing additional cost to client
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