IDC predicts that by 2023, 50% of organizations will neglect investing in market-driven operations and lose market share to existing competitors that made investments, as well as to new digital market entries (IDC FutureScape: Worldwide Digital Transformation 2020 Predictions, IDC #US45569118, October 2019). Thus, it's clear that organizations must move beyond investing in individual digital technology pilots and proof-of-concept projects.
The time has come for organisations to bring new digitally inspired ways of thinking and working right into the heart of business systems — leveraging technology to automate, instrument, coordinate, and optimize activities at the "outside edges" of organizations and throughout value chains and vital support functions”.
We’ve introduced a lot of new technologies as part of our transformation program – a partner that had the skills to develop in these areas was important and a partner that has a lot of understanding of what’s going on in the industry from a technology and business domain point of view.
Ray Pope – CIO
Tokio Marine HCC
International Insurance PLC