Digital Process Automation

IDC predicts that by 2023, 50% of organizations will neglect investing in market-driven operations and lose market share to existing competitors that made investments, as well as to new digital market entries (IDC FutureScape: Worldwide Digital Transformation 2020 Predictions, IDC #US45569118, October 2019). Thus, it's clear that organizations must move beyond investing in individual digital technology pilots and proof-of-concept projects.

The time has come for organisations to bring new digitally inspired ways of thinking and working right into the heart of business systems — leveraging technology to automate, instrument, coordinate, and optimize activities at the "outside edges" of organizations and throughout value chains and vital support functions”.

$16.5 Billion

Expected reach of DPA value, by 2025

74%

Organisations actively looking for new use cases for automation

16% to 50%

Rise in companies using automation for mission-critical processes, between 2017 – 2019

Digital Process Automation Service Offerings

Workflow / Process management

Align processes with your organization's strategic goals, design and implement process architectures, establish process measurement solutions.

AI and Predictive Analytics

Use data mining, statistical modelling, machine learning, and artificial intelligence to analyse your data and make predictions about the future.

RPA

Automate your basic tasks and functions across a variety of applications, just as human workers do. RPA is designed to reduce the burden of repetitive tasks.

Case Management

Providing a ‘container’ for exploratory work, improving coordination and communication between people carrying out the work, providing structure for regulatory or business policy reasons.

Case Study

Leading UK Government Agency - Response to Covid-19

Client Speak

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We’ve introduced a lot of new technologies as part of our transformation program – a partner that had the skills to develop in these areas was important and a partner that has a lot of understanding of what’s going on in the industry from a technology and business domain point of view.

Ray Pope – CIO
Tokio Marine HCC

International Insurance PLC