Insurance Smart Quote

Business Challenge

It is widely acknowledged within the Insurance industry that data-driven analytics based human judgment would help minimize the subjectivity in Underwriting decisions and significantly improve business efficiency

Other Challenges

  • Uniqueness of applicant’s data from a risk assessment standpoint
  • Inefficiencies while handling huge datasets related to risk proles
  • Risk selection and competitive pricing to avoid under/over pricing
  • Deciding between risk averseness and applicant’s propensity to buy

Solution Overview

Powered by Pega AI/ML based decisioning models, Smart Quote will augment the Underwriting process by:

  • Providing real-time quote acceptance propensity
  • Underwriter decision feedback loops into the predictive model
  • Customer risk data from D&B and Pitney Bowes
  • Data driven Pega Predictive models


Underwriters are no longer just responsible for risk selection and pricing, they are now expected to:

  • Support Sales function and increase new business
  • Significantly decrease the loss ratio
  • Increase retention rates of existing customer base

The information used by underwriters can vary widely. Also, underwriting actions are not always truly risk-based, but instead influenced by:

  • Market dynamics
  • Subjective decision making
  • External competition

Solution Benefits

  • Higher hit-ratio, lower loss-ratio with a more mature and self-learned predictive model
  • Improved CSAT scores with possibility of offering


  • Pega predictive and adaptive modelling covering the real-time aspects of business
  • Providing a holistic risk assessment of the act to aid better business decisions

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Why Us ?
  • Awarded by Pega for “Excellence in Growth & Delivery”, 2018 and 2019.
  • 300+ Digital Transformation Project delivered
  • 900+ Pega Practice
  • 115+ Pega LSAs – One of the Highest Certified Pega Partner Globally
  • Delivering Digital Transformation in Insurance, Banking & Financial Services, Travel & Transportation, Governments and Healthcare
  • Certified Pega Upgrade Partner
  • Regional Delivery Centers, Global ODC's in Hyderabad and Bangalore. Nearshore – in UK, and US (Boise, Idaho)
Get in Touch
Americas & Canada
Coforge Inc.

New Jersey

502 Carnegie Center Drive
Suite #301
Princeton, NJ 08540
Ph: 770-290-6113

Coforge UK Ltd.

2nd Floor, 47 Mark Lane,
London - EC3R 7QQ, U.K.
Ph: 770-290-6113
Fax: +44 (0) 20 70020701

Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

Rest of the World+
Rest of the World
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

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