Pega RAPID

Business Challenge

Businesses that need to optimize their field operations have a significant challenge when trying to provide a comprehensive and real time view of asset and location health metrics.

Solution Overview

RAPID is a single point solution uniquely designed to optimize the prioritization and dispatch of work orders. By leveraging Pega’s Field Service Management system the solution provides automatic creation and real time analysis of work orders. Integration with external control systems like SCADA empower the system to analyze predefined reading thresholds for individual assets and manage urgency of tasks. Through real time risk severity analysis, the system can continuously balance and prioritize work orders based on pre-defined priority levels of location or threshold of risk. The user interface implements ESRI maps to display multiple map layers of service territories and provides a real time and holistic view of asset and location health.

Solution Benefits

  • Holistic view of site and location status
  • Optimize prioritization and dispatch of work orders using real-time risk analysis
  • Introduction of priority levels for locations
  • Integration with Control Systems (i.e. SCADA)
  • ESRI Map Integration to display multiple layers
Airline Operations
Why Us ?
  • Awarded by Pega for “Excellence in Growth & Delivery”, 2018 and 2019.
  • 300+ Digital Transformation Project delivered
  • 900+ Pega Practice
  • 115+ Pega LSAs – One of the Highest Certified Pega Partner Globally
  • Delivering Digital Transformation in Insurance, Banking & Financial Services, Travel & Transportation, Governments and Healthcare
  • Certified Pega Upgrade Partner
  • Regional Delivery Centers, Global ODC's in Hyderabad and Bangalore. Nearshore – in UK, and US (Boise, Idaho)
Get in Touch
Americas+
Americas & Canada
Coforge Inc.

New Jersey

502 Carnegie Center Drive
Suite #301
Princeton, NJ 08540
Ph: 770-290-6113

Europe+
Europe
Coforge UK Ltd.

2nd Floor, 47 Mark Lane,
London - EC3R 7QQ, U.K.
Ph: 770-290-6113
Fax: +44 (0) 20 70020701

Asia+
Asia
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

Rest of the World+
Rest of the World
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

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